golden matka

golden matka App support

Contact
+91 7226123518

Adress
Indian
Arunachal Pradesh
Pasighat
postalCode:791113

Most Asked Questions In The golden matka:

Q1: How to log in after installing the golden matka?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in instantly. This password-free login process makes it easy to access the app.

Q2: What should I do if I am not getting OTP?

Check your internet connection and wait for a strong signal to come through. If you don't receive the OTP after clicking send, you can try again or contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the active number associated with it. If your number has changed, submit your updated KYC (Know Your Customer) details via email to help transfer your account. This ensures a smooth transition of your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and start playing without any problems. This should ensure a seamless gaming experience.

Most Asked Questions Related To Withdraw In The golden matka:

Q1: What is the minimum withdrawal amount in the golden matka?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. This means you can redeem your gaming winnings, but not the bonus incentives received.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit all required KYC (Know Your Customer) details within the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) details, and all relevant bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay is an exception to the usual efficient processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can use it to play games, but the amount earned from playing those games can be withdrawn. Any winnings from games played with the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's taking longer than 24 hours, the funds will be added to your wallet account. If you still experience issues, you can contact their care centre for assistance.

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