bdg

bdg App support

Contact
+91 1575895444

Adress
Indian
Karnataka
Ramanagara
postalCode:562157

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in instantly. This convenient method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To resolve the issue, first, check your internet connection for a strong signal. If you still experience difficulty, wait for the OTP to be sent and then try again. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active account number. If your account number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any problems. Once updated, you should be able to access the app smoothly.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, which is higher than many other apps. Only earnings from gaming can be withdrawn, with bonus funds being non-withdrawable. This allows users to cash out their hard-earned rewards, but not bonus incentives.

Q2: Is it necessary to do KYC for withdrawal?

All your Know Your Customer (KYC) details must be completed and submitted within this app. This includes saving your Aadhar card, UPI, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services result in a processing time of 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours in some cases. This delay affects the overall processing time, extending it beyond the initial expected timeframe.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is still pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.

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