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Most Asked Questions In The wingo game:
Q1: How to log in after installing the wingo game?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method replaces the need for passwords or email login, making it easier to access your account.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is stable and strong. Wait for a reliable signal, then click 'send OTP' and allow the allotted time for the code to arrive. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're unable to log in, try using your active phone number. If the number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email. This will facilitate the transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the newly updated app. This should resolve any compatibility problems and allow you to play smoothly.
Most Asked Questions Related To Withdraw In The wingo game:
Q1: What is the minimum withdrawal amount in the wingo game?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawal is restricted to earnings from gaming activities, excluding bonus amounts. Users cannot withdraw bonus rewards as part of their withdrawals.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within a timeframe of 30 minutes to 3 hours. However, occasional payment delays can occur, potentially extending the wait to up to 24 hours. This delay is a rare exception to the usually quick processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn. The bonus funds themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.