stake

stake App support

Contact
+91 5664812153

Adress
Indian
West Bengal
Durgapur
postalCode:713201

Most Asked Questions In The stake:

Q1: How to log in after installing the stake?

To log in, open the app and enter your registered mobile number. Once entered, verify the OTP (One-Time Password) to authenticate your account. After verification, you can log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To initiate this process, check your internet connection for a strong signal. If you don't receive the OTP after waiting, you can contact the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active phone number associated with your account. If you've changed numbers, send your updated KYC (Know Your Customer) details via email to the customer support system to facilitate a smooth account transfer. This will help update your account with your new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app smoothly. Once updated, you can enjoy the new features and improvements.

Most Asked Questions Related To Withdraw In The stake:

Q1: What is the minimum withdrawal amount in the stake?

In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals can only be made from earned gaming funds, not from bonus amounts collected. This means users can cash out the money they've won from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit all required KYC details within the app. This includes saving your Aadhar card, UPI information, and all bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This exception highlights the importance of patience when using the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request fails, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their customer care centre for assistance.

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