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Most Asked Questions In The stake mines:
Q1: How to log in after installing the stake mines?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This verification process will securely authenticate you without requiring a password or email login. You can now easily access the app using this simplified login method.
Q2: What should I do if I am not getting OTP?
To initiate the process, first check your internet connection for a strong signal. If you're still encountering issues, click on send OTP and wait for the allotted time. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If it has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Download the latest version of the app, and you should be able to log in and play without any problems. This will ensure you have the most up-to-date version of the app.
Most Asked Questions Related To Withdraw In The stake mines:
Q1: What is the minimum withdrawal amount in the stake mines?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned through gaming, not for bonus amounts. The earned gaming money can be withdrawn once it meets the minimum withdrawal threshold of Rs. 100.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI, and all bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment processing may sometimes be delayed, requiring a wait of up to 24 hours. This delay in payment is an exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
You can use the bonus earnings for gaming purposes only, and not for withdrawing the bonus amount itself. The funds earned from playing games with the bonus can be withdrawn. This means you can only withdraw the profit made from using the bonus, not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to verify if the withdrawal request is failing. If not resolved, the funds will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for assistance.