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Most Asked Questions In The stake casino:
Q1: How to log in after installing the stake casino?
To log in, open the app and enter your registered mobile number. You will then receive an OTP to verify your identity, which will automatically log you in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start the process, first, ensure your internet connection is stable and strong. If you still encounter issues, click "send OTP" and wait for the allotted time. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're experiencing issues with your account, try logging in with your active number. If the number has changed, submit your updated KYC details to our customer support team via email to assist with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app without any problems. This should provide a seamless gaming experience.
Most Asked Questions Related To Withdraw In The stake casino:
Q1: What is the minimum withdrawal amount in the stake casino?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. You cannot withdraw the bonus amounts collected, only the earnings from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are complete and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process in 30 minutes to 3 hours. However, occasional payment delays can extend the wait time to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone other than yourself. You can withdraw the money earned from playing games that use the bonus amount. The bonus funds themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.