stake

stake App support

Contact
+91 6317773275

Adress
Indian
Meghalaya
Cherrapunji
postalCode:793101

Most Asked Questions In The stake:

Q1: How to log in after installing the stake?

To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to successfully log in. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection to ensure a strong signal. If you still encounter issues, click "send OTP" and wait for the allotted time. If you don't receive the OTP, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. By doing so, you'll be able to enjoy the latest features and improvements.

Most Asked Questions Related To Withdraw In The stake:

Q1: What is the minimum withdrawal amount in the stake?

In this app, a minimum withdrawal amount of Rs. 100 is required, which is higher than other apps. Withdrawals can only be made from money earned through gaming, not from bonus collections. This means users can't withdraw bonus rewards as cash.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your Know Your Customer (KYC) details within this app. This includes saving your Aadhar card, UPI, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, allowing transactions to be completed in 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for processing.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money you earn by playing games with the bonus amount. The bonus itself remains non-withdrawable, only the winnings from using it can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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