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Most Asked Questions In The stake:
Q1: How to log in after installing the stake?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a strong and stable internet connection is available. Wait for a strong signal, then click to send the OTP, and wait for it to arrive. If the OTP doesn't arrive within the allotted time, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, log in with the same active number. If your number has changed, send your updated KYC details to the customer support system via email to facilitate the account transfer. This will help resolve the issue and get your account up and running.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you will need to uninstall the app from your device and then download the latest version. Once the latest version is installed, you should be able to log in and start playing without any problems.
Most Asked Questions Related To Withdraw In The stake:
Q1: What is the minimum withdrawal amount in the stake?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawn funds are limited to earnings from gaming activities, and bonus amounts are not redeemable. This means you can only withdraw the money you've earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are complete and saved within this app. This includes linking your Aadhar card, UPI, and storing your bank details securely.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, lasting between 30 minutes to 3 hours. However, occasional payment delays can prolong this time, requiring a wait of up to 24 hours in some cases.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. The amount earned from playing games with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings to see if the withdrawal request is being processed. If the request is pending, the funds will typically be added to your wallet account within 24 hours. If you're still experiencing issues, you can reach out to their care centre for further assistance.