stake

stake App support

Contact
+91 4325996995

Adress
Indian
West Bengal
South 24 Parganas
postalCode:743301

Most Asked Questions In The stake:

Q1: How to log in after installing the stake?

To log in, open the app, enter your registered mobile number, and verify the One-Time Password (OTP) sent to you. This process will securely log you in without the need for a password or email. You can now easily access the app using this simplified login method.

Q2: What should I do if I am not getting OTP?

To initiate the process, check your internet connection and wait for a strong signal to come through. If the OTP doesn't arrive within the given time, try clicking "send OTP" again or seek assistance from the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to customer support via email to facilitate the account transfer. This will help resolve the issue and allow you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is complete, you can log in and start playing without any problems. This should ensure a smooth and uninterrupted gaming experience.

Most Asked Questions Related To Withdraw In The stake:

Q1: What is the minimum withdrawal amount in the stake?

The app allows withdrawals of a minimum Rs. 100, which is a higher threshold than other apps. Users can only withdraw earnings from gaming, with bonus funds being non-withdrawable. This means players can only withdraw money they've earned through gaming activities, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC (Know Your Customer) details in the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payments may be delayed, requiring a wait of up to 24 hours. This delay can occur occasionally, extending the overall completion time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned from gaming can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request isn't showing, don't worry, the funds should be available in your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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