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Most Asked Questions In The rummy go:
Q1: How to log in after installing the rummy go?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive an OTP after sending, you can try again or seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, log in with the same active number. If your number has changed, submit your updated KYC details via email to the customer support system. This will enable them to transfer your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated version without any problems. This will ensure you have the most up-to-date app and can access its features smoothly.
Most Asked Questions Related To Withdraw In The rummy go:
Q1: What is the minimum withdrawal amount in the rummy go?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming activities, excluding bonus amounts. Users cannot withdraw bonus money collected through the app.
Q2: Is it necessary to do KYC for withdrawal?
For registration, please complete and submit all your KYC details in the app, including saving your Aadhar card, UPI, and bank details. This is a mandatory requirement for the registration process. Your cooperation in providing this information is greatly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned while using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if there's a problem with your withdrawal request. If it doesn't show up, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.