rummy club

rummy club App support

Contact
+91 3456455684

Adress
Indian
Bihar
Sheohar
postalCode:843101

Most Asked Questions In The rummy club:

Q1: How to log in after installing the rummy club?

To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. This will securely authenticate you without the need for a password or email. Once verified, you can easily access the app.

Q2: What should I do if I am not getting OTP?

To access the required feature, check your internet connection for a strong signal before proceeding. After establishing a stable connection, click "send OTP" and wait for the verification code to be sent. If the code doesn't arrive within the expected time, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active phone number. If your number has changed, send your updated KYC details to customer support via email to assist with transferring your account. This will enable a smooth account migration.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once you've updated the app, you can enjoy the new features and gameplay.

Most Asked Questions Related To Withdraw In The rummy club:

Q1: What is the minimum withdrawal amount in the rummy club?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not for bonus money collected. This means you can redeem your gaming earnings, but not the bonuses received.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details within the app, including saving your Aadhaar card, UPI, and bank details. This is a required step for the application to proceed. Filling in this information will help facilitate the process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, payment delays can occasionally occur, resulting in a wait time of up to 24 hours. This delay is an exception to the otherwise efficient process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn as part of the winnings earned from playing games with the bonus amount. This means the bonus itself is non-withdrawable, but winnings from games played with it are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings and ensure your withdrawal request is being processed. If the issue persists, the funds will be added to your wallet account within 24 hours. If you experience further delays, you can contact the care centre for assistance.

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