rummy club

rummy club App support

Contact
+91 9575298456

Adress
Indian
Bihar
Bodh Gaya
postalCode:824305

Most Asked Questions In The rummy club:

Q1: How to log in after installing the rummy club?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows for easy and secure access to your account.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection for a strong signal. If you still encounter issues, click "send OTP" and wait for the allotted time. If you don't receive the OTP, use the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try to use the same active number. If your number has changed, submit your updated KYC details to customer support via email to facilitate the account transfer. This will help resolve the issue and shift your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you'll be able to log in and play without any problems. This update should provide a smoother gaming experience.

Most Asked Questions Related To Withdraw In The rummy club:

Q1: What is the minimum withdrawal amount in the rummy club?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals can only be made from earnings obtained through gaming activities, not from bonus funds. This means users can't withdraw bonus rewards, only the money they've earned by playing games.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app, which includes saving your Aadhar card, UPI information, and bank details. This is a mandatory requirement. Saving these details will enable a seamless experience within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, delays in payment processing may occur, requiring users to wait up to 24 hours. This delay can vary depending on the app's internal processing times.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn. The bonus itself is non-withdrawable, but winnings earned from it can be cashed out.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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