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Most Asked Questions In The new rummy:
Q1: How to log in after installing the new rummy?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP and you'll be logged in instantly, eliminating the need for a password or email login. This streamlined process allows for easy and secure access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you're still having issues, click on "send OTP" and wait again. If you don't receive the OTP within the specified time, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If your number has changed, please submit your updated KYC details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app. This should allow you to play without any further problems.
Most Asked Questions Related To Withdraw In The new rummy:
Q1: What is the minimum withdrawal amount in the new rummy?
In this app, you can withdraw a minimum of Rs. 100, which is higher than the withdrawal amount in other apps. However, you cannot withdraw the bonus amount you've collected. You can only withdraw the money earned from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including saving your Aadhaar card and UPI information. Additionally, you will need to save your bank details as part of the process. This will ensure a seamless experience going forward.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow transactions to be processed in as little as 30 minutes, but in some cases, it can take up to 3 hours. However, payment delays may occur, requiring users to wait for up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If this doesn't occur, you can seek assistance from their care centre.