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Most Asked Questions In The lucky star casino:
Q1: How to log in after installing the lucky star casino?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, wait a bit longer and then click "send OTP" again. If you still don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your updated KYC details to the customer support team via email to assist with account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the new version, you'll be able to log in and continue playing. This should fix any problems you were experiencing with the app.
Most Asked Questions Related To Withdraw In The lucky star casino:
Q1: What is the minimum withdrawal amount in the lucky star casino?
In this app, you can withdraw a minimum of Rs. 100, which is higher than some other apps' minimum withdrawal amounts. Only earnings from gaming can be withdrawn, not bonus amounts. This limits the use of your bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in the app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process between 30 minutes to 3 hours. However, payment delays can occur, resulting in a wait time of up to 24 hours for transactions to be processed. This delay is an exception to the app's typical efficiency.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used within the gaming platform and cannot be withdrawn by others. You can withdraw the winnings you earn by playing games with the bonus amount. This means the bonus itself is non-withdrawable, but any resulting earnings are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If still experiencing issues, funds should be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.