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Most Asked Questions In The livecasino:
Q1: How to log in after installing the livecasino?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, which will authenticate your login. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for the OTP to be sent. If you don't receive the OTP within the time frame, you can use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active mobile number. If you've changed numbers, send your updated KYC details to the customer support via email to seamlessly transfer your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once you've installed the new version, you'll be able to access the app smoothly.
Most Asked Questions Related To Withdraw In The livecasino:
Q1: What is the minimum withdrawal amount in the livecasino?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned through gaming, and bonus funds cannot be withdrawn. This means you can only cash out the actual winnings from your gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, payment processing can sometimes be delayed, resulting in a wait time of up to 24 hours. This delay in payment processing can impact the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone other than you. You can withdraw the winnings earned from playing games with the bonus amount. This means the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for further assistance.