golden matka

golden matka App support

Contact
+91 6213288812

Adress
Indian
Jharkhand
Purbi Singhbhum
postalCode:833101

Most Asked Questions In The golden matka:

Q1: How to log in after installing the golden matka?

To log in, open the app and enter your registered mobile number. After entering the number, verify the OTP (one-time password) sent to your phone. This will securely log you in, eliminating the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, ensure your internet connection is stable and strong. Wait for a proper signal, then click on send OTP and wait for the designated time to pass. If you don't receive the OTP, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

If you're unable to log in, try using your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve the login issue and shift your account accordingly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you need to uninstall the app from your device. Once uninstalled, download the latest version of the app, and you should be able to log in and play without any problems. After updating, you'll have access to the newly released features and functionality.

Most Asked Questions Related To Withdraw In The golden matka:

Q1: What is the minimum withdrawal amount in the golden matka?

In this app, users can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. This means users cannot withdraw bonus funds, only their actual earnings.

Q2: Is it necessary to do KYC for withdrawal?

Please ensure that you complete and submit all your Know Your Customer (KYC) details within this app. This includes saving your Aadhar card, UPI information, and all relevant bank details. A complete and accurate profile is required to proceed.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours in some cases. This discrepancy in processing time is primarily related to payment issues rather than the app's services.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used within our gaming platform and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn as per our standard withdrawal policies.

Q5: Withdraw failed, money did not come, what should I do?

To address the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's successful, the money should be added to your wallet account within 24 hours. If you don't see the funds, you can reach out to their care centre for assistance.

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