golden matka

golden matka App support

Contact
+91 6293134492

Adress
Indian
Tamil Nadu
Dindigul
postalCode:624001

Most Asked Questions In The golden matka:

Q1: How to log in after installing the golden matka?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking send, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your current active number. If the number has changed, please submit your updated KYC details to the customer support team via email to facilitate account transfer. This will help resolve the issue and enable you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated features without any problems. Once updated, you can easily play the app as normal.

Most Asked Questions Related To Withdraw In The golden matka:

Q1: What is the minimum withdrawal amount in the golden matka?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus amounts cannot be withdrawn. Users can only redeem the earnings they've accumulated from participating in gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details. Completion of these details is a necessary step in the onboarding process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, down from 30 minutes. However, occasional payment delays may occur, requiring a wait of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The money earned from a bonus can only be used for gaming purposes and cannot be withdrawn by others. It can be withdrawn as actual winnings earned by playing games with the bonus amount. This bonus money is exclusive to your gaming activities.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot a failing withdrawal request, check your transaction history in the settings. If the issue persists, rest assured that the funds will be added to your wallet account within 24 hours. If no resolution occurs, you can contact their care centre for further assistance.

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