goa games

goa games App support

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+91 7424429952

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Bihar
Patna
postalCode:800001

Most Asked Questions In The goa games:

Q1: How to log in after installing the goa games?

To log in, open the app and enter your registered mobile number. Verify the one-time password (OTP) sent to your number to successfully log in. This convenient method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, ensure you have a stable internet connection and a strong signal. If you don't receive the OTP, click on "send OTP" again and wait. If the issue persists, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your active number. If your number has changed, send your complete KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help shift your account to the new number.

Q4: You are getting blackout and the app is not opening?

To continue playing, you'll need to uninstall the existing app from your device. Once uninstalled, download the latest version of the app, and you'll be able to log in and enjoy the updated gameplay.

Most Asked Questions Related To Withdraw In The goa games:

Q1: What is the minimum withdrawal amount in the goa games?

In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. However, withdrawals are only possible for earned money from gaming activities, not for bonus amounts. This means users can withdraw their winnings but not any bonus funds they may have received.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within this app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours. However, occasional payment delays can cause a wait of up to 24 hours. This delay can impact the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

Any winnings from the bonus can only be used for gaming purposes and cannot be withdrawn by others. The bonus funds themselves are non-withdrawable, while any earnings from playing with the bonus can be withdrawn. This means you can play with the bonus but any profit from it can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history, where a failed withdrawal request should be visible. If the issue persists, the money will be added to your wallet account within 24 hours. If it still doesn't resolve, you can reach out to their care centre for assistance.

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