goa games

goa games App support

Contact
+91 4231418667

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Gujarat
Jamnagar
postalCode:361001

Most Asked Questions In The goa games:

Q1: How to log in after installing the goa games?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to secure your account, eliminating the need for a password or email login. This streamlined process makes it easy to access your account.

Q2: What should I do if I am not getting OTP?

To proceed, ensure a stable internet connection is available and a strong signal is present. If the 'send OTP' option is clicked, wait for the specified time before attempting to recover the OTP. If the OTP doesn't arrive in time, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to assist with transferring your account. This will facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the current app from your device. Next, download the latest version of the app, and you should be able to log in and play without any problems. This update should fix any issues you were experiencing.

Most Asked Questions Related To Withdraw In The goa games:

Q1: What is the minimum withdrawal amount in the goa games?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other similar apps. You can only withdraw earnings from gaming activities, not bonus amounts. This means you can cash out the money you've won playing games, but not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC details in this app, including saving your Aadhaar card, UPI information, and bank details. This information is necessary for the verification process. Having all these details saved in the app will facilitate the onboarding process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, down from 30 minutes. However, delays in payment processing may occur, causing users to wait up to 24 hours. This delay in payment processing is a deviation from the otherwise efficient app experience.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact the care centre for assistance.

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