dg club

dg club App support

Contact
+91 7215231868

Adress
Indian
Chhattisgarh
Raipur
postalCode:492001

Most Asked Questions In The dg club:

Q1: How to log in after installing the dg club?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To start, ensure your internet connection is stable and providing a strong signal. If you don't receive an OTP after clicking "send" within the allotted time, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with the same active number. If the number has changed, please send your updated KYC details to the customer support system via email to facilitate account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the newly updated app. This should provide a smooth and uninterrupted gaming experience.

Most Asked Questions Related To Withdraw In The dg club:

Q1: What is the minimum withdrawal amount in the dg club?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from the money earned through gaming activities, not bonus amounts. This means users can access their earnings, but not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration process, please ensure that all your Know Your Customer (KYC) details are uploaded and saved in the app. This includes saving your Aadhar card and linking your UPI ID and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours. This delay can be frustrating, but it is a potential exception to the app's generally efficient service.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Earnings from playing games with the bonus amount are eligible for withdrawal. Any winnings from bonus funds can be withdrawn, separate from the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To investigate the issue, check your transaction history in the settings. If your withdrawal request isn't processed immediately, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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