dg club

dg club App support

Contact
+91 2532911116

Adress
Indian
Goa
Tiswadi
postalCode:403722

Most Asked Questions In The dg club:

Q1: How to log in after installing the dg club?

To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to securely access your account. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP, try clicking the "send OTP" button again or seek assistance through the app's support system via live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number associated with your account. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate the account transfer. This will help resolve the issue and allow you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. This should allow you to log in and play the updated app without any problems.

Most Asked Questions Related To Withdraw In The dg club:

Q1: What is the minimum withdrawal amount in the dg club?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal limit compared to other apps. Withdrawals are only possible for money earned through gaming, and bonus amounts are not eligible for withdrawal.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that your Know Your Customer (KYC) details are completed and submitted within the app, including saving your Aadhar card, UPI information, and all bank details. This information is required to facilitate a seamless transaction experience. Saving these details will help expedite future transactions.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services generally complete the process within 3 hours, which is a significant improvement over the initial 30-minute timeframe. However, delays in payment processing may occasionally occur, requiring users to wait up to 24 hours. This variation in processing time is mainly related to payment delays, not the app's core functionality.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request isn't showing, your funds will be added to your wallet account within 24 hours. If you still encounter problems, contact their care centre for assistance.

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