dg club

dg club App support

Contact
+91 3558473335

Adress
Indian
Telangana
Kothagudem
postalCode:507101

Most Asked Questions In The dg club:

Q1: How to log in after installing the dg club?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows for easy access to the app.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection to ensure a strong signal. If you don't receive the OTP after clicking send, wait for the designated time to pass before seeking assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If the number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve the issue and allow you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and play without any problems. This should get your app up to date and running smoothly.

Most Asked Questions Related To Withdraw In The dg club:

Q1: What is the minimum withdrawal amount in the dg club?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to funds earned from gaming activities, excluding bonus amounts. This means users can only cash out their actual winnings, not bonuses.

Q2: Is it necessary to do KYC for withdrawal?

For account verification, you need to complete and submit your KYC details in this app, which includes saving your Aadhaar card, UPI information, and all bank details. This will ensure a smooth and secure registration process. A complete KYC profile is mandatory for further app usage.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payments may cause you to wait up to 24 hours. This wait time is a rare exception to the otherwise efficient services offered by the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games using the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.

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