dg club

dg club App support

Contact
+91 9383158811

Adress
Indian
West Bengal
Durgapur
postalCode:713201

Most Asked Questions In The dg club:

Q1: How to log in after installing the dg club?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login, making it a quick and convenient way to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click on "send OTP" again and wait. If it still doesn't arrive, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active phone number. If your phone number has changed, please send your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow smooth login and gameplay. This update should resolve any problems you were experiencing with the previous version.

Most Asked Questions Related To Withdraw In The dg club:

Q1: What is the minimum withdrawal amount in the dg club?

In this app, users can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other apps. Withdrawals are only allowed from earnings gained through gaming, and bonus money cannot be withdrawn. This means users can access their hard-earned rewards but not any additional bonuses.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration, please ensure all your Know Your Customer (KYC) details are uploaded and submitted in this app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically take 30 minutes to 3 hours to process, but in some cases, payment delays can occur. When this happens, users may need to wait for up to 24 hours to receive their payment.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's still processing, the money will likely be added to your wallet account within 24 hours. If it doesn't arrive, you can reach out to their care centre for assistance.

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