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Most Asked Questions In The crypto better:
Q1: How to log in after installing the crypto better?
To log in, open the app and enter your registered mobile number to receive an OTP for verification. After verifying the OTP, you'll be logged in without needing a password or email. This simplified login process makes it easy to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Wait for the signal and then click on "send OTP" for it to be sent. If you don't receive OTP within the given time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your current active phone number. If your phone number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to assist with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version and you'll be able to log in and play without any problems. This should allow you to access the updated app seamlessly.
Most Asked Questions Related To Withdraw In The crypto better:
Q1: What is the minimum withdrawal amount in the crypto better?
The app allows users to withdraw a minimum amount of Rs. 100, which is higher than other available options. Withdrawals are limited to earned gaming funds, and bonus amounts cannot be withdrawn. This means users can only access the money they've won through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you've completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services reduce the overall process time to 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, head to the settings section and review your transaction history. If the issue persists, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.