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Most Asked Questions In The colour rummy:
Q1: How to log in after installing the colour rummy?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first check your internet connection to ensure a strong signal. If you still don't receive the OTP, you can try clicking on send OTP again. If that doesn't work, you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try entering the same active number. If the number has changed, submit your updated KYC (Know Your Customer) details via email to assist with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should fix any issues and ensure a smooth gaming experience.
Most Asked Questions Related To Withdraw In The colour rummy:
Q1: What is the minimum withdrawal amount in the colour rummy?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the withdrawal amounts offered by other apps. However, only earnings from gaming can be withdrawn, whereas bonus amounts cannot be accessed. This means users can only withdraw money earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within this app. This includes linking your Aadhaar card, adding UPI, and saving your bank details. A complete and accurate profile is required for a seamless experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, occasional delays in payment processing may cause users to wait up to 24 hours. This delay can affect the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn. Any winnings earned from playing with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is not processed immediately, the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can contact their care centre for assistance.