casino games

casino games App support

Contact
+91 9722753276

Adress
Indian
Madhya Pradesh
Jabalpur
postalCode:482001

Most Asked Questions In The casino games:

Q1: How to log in after installing the casino games?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you receive the OTP, wait for the specified time; however, if you don't receive it, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your active number first. If the number has changed, send your valid KYC (Know Your Customer) details to the customer support via email to facilitate the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date version. This should allow you to log in and start playing without any problems.

Most Asked Questions Related To Withdraw In The casino games:

Q1: What is the minimum withdrawal amount in the casino games?

In this app, you can withdraw a minimum of Rs. 100, which is a higher minimum withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not bonus amounts. This means you can only withdraw the money you've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow for a streamlined process that typically takes 30 minutes to 3 hours. However, occasional delays in payments can cause wait times of up to 24 hours. This may impact the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw any winnings earned by playing games using the bonus amount. The bonus funds themselves, however, are non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.

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