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Most Asked Questions In The casino game:
Q1: How to log in after installing the casino game?
To log in, open the app and enter your registered mobile number to receive an OTP verification. Once verified, you will be logged in without needing a password or email. This secure and convenient method allows easy access to your account.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and has a strong signal. If you still encounter issues, send an OTP request and wait for the specified time. If the OTP doesn't arrive, use the app's support system, accessible through live chat, for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with your active phone number. If the number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once installed, you can access the app's new features and functionalities.
Most Asked Questions Related To Withdraw In The casino game:
Q1: What is the minimum withdrawal amount in the casino game?
In this app, users can withdraw a minimum of Rs. 100, which is higher than in other apps. Only earnings from gaming can be withdrawn, while bonus money cannot be accessed. This means users can redeem their hard-earned gaming rewards, but not any bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhar card, UPI, and bank details within the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a processing time that typically ranges from 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring users to wait up to 24 hours. This variation in processing times is dependent on the app's performance and external payment processing factors.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is not showing up, don't worry, the funds will be added to your wallet account within 24 hours. If you still have issues, you can contact their care centre for assistance.