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Most Asked Questions In The casino days:
Q1: How to log in after installing the casino days?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to authenticate your account. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you're still experiencing issues, wait for the OTP to be sent after clicking the 'send OTP' button. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to customer support via email to facilitate the account transfer. This will help resolve the issue and grant access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the newly updated app without any problems. Once installed, you should be able to play the app smoothly.
Most Asked Questions Related To Withdraw In The casino days:
Q1: What is the minimum withdrawal amount in the casino days?
In this app, users can withdraw a minimum of Rs. 100, which is higher than in other similar apps. Withdrawn amounts are limited to earnings from gaming activities, excluding bonus rewards. This means users cannot withdraw bonus money as part of their withdrawals.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your Know Your Customer (KYC) details within the app, which should include saving your Aadhar card, UPI information, and all relevant bank details. This is a necessary step to ensure secure and compliant use of the app. Saving these details will enable you to access the app's features effectively.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in as little as 30 minutes, but in some cases, it can take up to 3 hours. However, occasional payment delays may require waiting periods of up to 24 hours. This variability in processing time may impact users' expectations.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request isn't showing up, don't worry, as the funds will be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their care centre for assistance.