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Most Asked Questions In The betway app:
Q1: How to log in after installing the betway app?
To access the app, enter your registered mobile number and verify the OTP that follows. This eliminates the need for a password or email login. You can easily log in using your registered mobile number.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. After verifying your connection, click on "send OTP" and wait for the confirmation code to be sent. If you don't receive the OTP within the allotted time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active phone number. If the number has changed, send your updated KYC details to the customer support via email to transfer your account. This will facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should resolve any compatibility issues and get you back to enjoying the app.
Most Asked Questions Related To Withdraw In The betway app:
Q1: What is the minimum withdrawal amount in the betway app?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other available apps. Withdrawals are only possible for earned gaming money, not for bonus rewards. This means users cannot withdraw bonus money collected through the app.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, please ensure that you have saved your Aadhar card, UPI, and all bank details in the app. Additionally, all KYC (Know Your Customer) details must be completed and submitted through the app. This is a requirement for using the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing processes to be completed within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait up to 24 hours. These payment delays are a relatively rare exception to the app's typically efficient processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are only eligible for use within our gaming platform and cannot be withdrawn. Any winnings earned using the bonus funds can be withdrawn. The bonus amount itself is not withdrawable, only the winnings earned with it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.