betting exchange

betting exchange App support

Contact
+91 1652827137

Adress
Indian
Punjab
Sangrur
postalCode:148001

Most Asked Questions In The betting exchange:

Q1: How to log in after installing the betting exchange?

To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. This method replaces the need for a password or email login. Once verified, you can easily log in to the app.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection for a strong and stable signal. If you're experiencing issues, click "send OTP" again and wait for the code to be sent. If you still don't receive the OTP, you can contact the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will help resolve the issue and restore access to your account.

Q4: You are getting blackout and the app is not opening?

Uninstall the app from your device to resolve the issue, then download the latest version to ensure you have the most up-to-date features and functionality. This will allow you to log in and start playing without any further complications. Once updated, you should be able to access the app without any problems.

Most Asked Questions Related To Withdraw In The betting exchange:

Q1: What is the minimum withdrawal amount in the betting exchange?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earned money from gaming, not for bonus amounts collected. This means you can only cash out the money you've won, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, you need to submit your KYC details in the app, including saving your Aadhar card, UPI information, and all bank details. This is a required step for completing your profile. Ensure all necessary information is accurately filled and saved in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within a timeframe of 30 minutes to 3 hours. However, some users may experience delays with payments, which can extend the wait time to up to 24 hours. This delay mainly occurs with payment processing, adding extra time to the overall process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used within the gaming environment and cannot be withdrawn by anyone. You can withdraw winnings earned from playing games using the bonus funds. This means the bonus amount itself is non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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