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Most Asked Questions In The betting exchange game:
Q1: How to log in after installing the betting exchange game?
To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to you. This secure method eliminates the need for a password or email login. You can now easily access the app with just your phone number.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is stable and strong. Wait for a proper signal, then click "send OTP" and wait again for the timeout period. If you don't receive the OTP, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, update your KYC details via email to shift your account. This will help resolve any login issues associated with a changed phone number.
Q4: You are getting blackout and the app is not opening?
To continue using the app, you'll need to uninstall the current version and then download the latest update. Once updated, you can log in and start playing. This should resolve any issues you were experiencing with the app.
Most Asked Questions Related To Withdraw In The betting exchange game:
Q1: What is the minimum withdrawal amount in the betting exchange game?
In this app, users can withdraw a minimum of Rs. 100, which is a higher minimum withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. This means users can only withdraw the actual winnings, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, which should include your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payments may experience occasional delays, requiring users to wait up to 24 hours for confirmation. This delay can occur even with the app's otherwise efficient and stable services.
Q4: Why is the bonus balance not being withdrawn?
The bonus winnings can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games, but only the amount won from playing with the bonus itself is restricted.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section for any updates on your withdrawal request. If the issue persists, the funds should be added to your wallet account within 24 hours. If the issue still isn't resolved, you can contact their care centre for assistance.