betting exchange app

betting exchange app App support

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+91 1477796531

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Indian
Goa
Vasco da Gama
postalCode:403722

Most Asked Questions In The betting exchange app:

Q1: How to log in after installing the betting exchange app?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows for easy access to the app.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection and wait for a strong signal to come through. Next, click on send OTP and wait for the code to arrive. If you don't receive the OTP, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active phone number. If your number has changed, send your KYC (Know Your Customer) details to the customer support team via email to assist with account transfer. This will help update your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once updated, you can enjoy the new features and improvements.

Most Asked Questions Related To Withdraw In The betting exchange app:

Q1: What is the minimum withdrawal amount in the betting exchange app?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are only possible for money earned from gaming, and not for bonus funds. This means you can withdraw your real gaming earnings, but the bonus amount remains non-withdrawable.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your KYC (Know Your Customer) details are completed and submitted through this app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and other bank details. Once submitted, your account will be updated accordingly.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, prolonging the wait to a maximum of 24 hours in some cases. This variation in processing time is worth noting when using the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus winnings can only be used within the gaming platform and cannot be withdrawn, while any money earned from playing games with the bonus can be withdrawn. This means the bonus itself cannot be withdrawn, but earnings from games played with it can be. Any winnings from the bonus will remain locked within the gaming environment.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history under settings, where you'll see if your withdrawal request is failing. If it's taking longer than 24 hours, the funds will still be added to your wallet account, but if it doesn't happen, you can seek assistance from their care centre.

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