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Most Asked Questions In The betting exchange app:
Q1: How to log in after installing the betting exchange app?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is strong and stable. Wait for a strong signal and click on send OTP, then wait for the allotted time. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate the account transfer. This will help complete the account migration process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once updated, you can access the app with ease.
Most Asked Questions Related To Withdraw In The betting exchange app:
Q1: What is the minimum withdrawal amount in the betting exchange app?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the withdrawal amount in other apps. Withdrawals are only allowed for money earned from gaming, not bonuses. This means users cannot withdraw bonus funds, only the rewards they've earned from playing.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, including saving your Aadhaar card, UPI, and bank details. This information is necessary for further verification and account setup.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are designed to be fast and stable, allowing the process to be completed within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay affects the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and verify your transaction history. If your request is pending, the funds will be added to your wallet account within 24 hours. If you experience any issues, you can contact their care centre for assistance.