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Most Asked Questions In The betstarexch:
Q1: How to log in after installing the betstarexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, and this will securely authenticate your account, eliminating the need for a password or email login. This convenient method allows for easy and straightforward access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, first, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking send, you can try again or reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you can log in and start playing the app without any problems. This should provide you with a smooth and enjoyable gaming experience.
Most Asked Questions Related To Withdraw In The betstarexch:
Q1: What is the minimum withdrawal amount in the betstarexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are only possible for money earned through gaming, not bonus amounts. This means you can withdraw the money you've earned, but not any additional rewards or incentives received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all required KYC details within the app, which includes saving your Aadhar card, UPI, and bank account information. This ensures a secure and seamless experience. Please ensure all necessary details are up-to-date and accurately saved.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay may be experienced in specific situations, adding to the overall timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games using the bonus can be withdrawn. This is a standard condition for bonus earnings in gaming activities.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section to see if the withdrawal request is failing. If it is, don't worry - the money should be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.