bdg
bdg
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This app is available for your device
bdg
This app is available for your device
Contact
+91 8368291194
Adress
Indian
Kerala
Kochi
postalCode:682001
Q1: How to log in after installing the bdg?
To log in, open the app and enter your registered mobile number. You will then receive an OTP that you must verify to complete the login process. This method allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and ensure a strong signal is available. Wait for the OTP to be sent after clicking send, and if it doesn't arrive within the specified time, use the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the active phone number associated with your account. If your phone number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download and install the latest version, and you should be able to log in and play without any problems. This update should provide a smooth and seamless gaming experience.
Q1: What is the minimum withdrawal amount in the bdg?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earned gaming money, not for bonus amounts collected. This means users can cash out their winnings, but not any additional bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in the app, including saving your Aadhar card, UPI, and bank details. This information is necessary for a successful registration. Completing these steps will help facilitate a smooth onboarding process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, taking anywhere from 30 minutes to 3 hours. However, occasional delays in payment processing may cause users to wait for up to 24 hours. This delay can be a drawback, affecting the overall efficiency of the app's services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned can only be used for gaming purposes and are non-withdrawable. Any winnings made from using the bonus amount can be withdrawn. This allows you to play with the bonus funds without risking your own money.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal is pending, rest assured that the funds will be added to your wallet account within 24 hours. If you have concerns or issues, you can contact their care centre for assistance.
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