bdg

bdg App support

Contact
+91 5652829238

Adress
Indian
Meghalaya
Ri Bhoi
postalCode:793101

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive an OTP verification code. Verify the code to securely log in without needing a password or email. This streamlined process simplifies your login experience.

Q2: What should I do if I am not getting OTP?

To proceed, first ensure your internet connection is stable and strong. If you don't receive the OTP after clicking "send" and waiting the allotted time, you can seek assistance through the app's live chat support.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active phone number. If your number has changed, send your KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer. This will help update your account with the correct information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app without any problems. This should fix any compatibility issues and ensure a smooth gaming experience.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, a minimum withdrawal amount of Rs. 100 is available, which is higher compared to other apps. Withdrawals can only be made for the money earned from gaming, and not for bonus amounts collected. This means you can only withdraw your actual earnings from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

For the app, it's essential to complete and submit your Know Your Customer (KYC) details, which should include saving your Aadhar card, UPI, and all bank details. This information is required to be stored within the app. By doing so, you'll ensure a smooth experience and full access to the app's features.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, but it can take as little as 30 minutes. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can extend the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It is the money earned from playing games with the bonus amount that can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's not showing, don't worry, the funds should be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.

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