bdg

bdg App support

Contact
+91 5796885652

Adress
Indian
Tripura
Agartala
postalCode:799001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. After entering your number, verify the OTP (One-Time Password) that will be sent to your mobile device. This will securely log you in, eliminating the need for a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for it to be stable. If you still don't receive the OTP, try clicking the "send OTP" button again. If the issue persists, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help shift your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you'll need to uninstall the current app from your device. Once uninstalled, download the latest version of the app, and you should be able to log in and play without any problems. This update should resolve any issues you were experiencing with the previous version.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are restricted to earned gaming money, meaning bonus funds cannot be withdrawn. This limits the amount of money users can access at any given time.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration process, please ensure all your Know Your Customer (KYC) details are filled and submitted in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, payment processing can sometimes be delayed, requiring users to wait up to 24 hours for funds to clear.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone except the player. It can be withdrawn as real money, but only after it's been earned by playing games with the bonus amount. This means you can convert the bonus earnings to real money and withdraw them.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's not showing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for further assistance.

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