bdg win

bdg win App support

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Most Asked Questions In The bdg win:

Q1: How to log in after installing the bdg win?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To resolve the issue, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP, you can try sending it again and if that fails, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support via email to facilitate account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. After uninstalling, download the latest version of the app to access its updated features. This should allow a smooth login and playing experience.

Most Asked Questions Related To Withdraw In The bdg win:

Q1: What is the minimum withdrawal amount in the bdg win?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other similar apps. Withdrawals are limited to the money earned from gaming, not bonus rewards. This means users can only withdraw the funds they've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in this app, including saving your Aadhar card, UPI, and bank details. This information is required for a secure and smooth experience. Your cooperation in providing the necessary details is greatly appreciated.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can cause a longer wait time of up to 24 hours. This variation in processing time is a result of the app's service stability and payment processing.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn itself. Any winnings earned from playing games with the bonus amount can be withdrawn. This means you can enjoy your winnings, but the bonus funds will remain locked for gaming use only.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.

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