bdg win

bdg win App support

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Most Asked Questions In The bdg win:

Q1: How to log in after installing the bdg win?

To log in, open the app and enter your registered mobile number. You will be sent an OTP, which you must verify to complete the login process. After verification, you can access the app without needing a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, ensure a strong internet connection and wait for a proper signal to come through. If you still don't receive the OTP within the allotted time, try initiating the process again or reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use your active phone number. If it has changed, send your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will enable the customer support team to update your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the current app from your device and then download the latest version. Once the update is installed, you can easily log in and continue playing. This should fix any problems you were experiencing with the app.

Most Asked Questions Related To Withdraw In The bdg win:

Q1: What is the minimum withdrawal amount in the bdg win?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earned gaming money, not bonus amounts. This means you can only withdraw the money you've earned through gameplay, not as a reward or bonus.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your Know Your Customer (KYC) details within the app, which should include saving your Aadhar card, UPI, and bank details. This is a mandatory step to ensure a smooth experience. Filling out this information will help us verify your account securely.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, down from a previous 30 minutes. However, payment delays can occur, requiring users to wait up to 24 hours. This delay in payment processing is an exception to the app's generally efficient service.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus funds can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal request is unsuccessful, don't worry, as the funds will typically be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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