bdg

bdg App support

Contact
+91 5885359456

Adress
Indian
Madhya Pradesh
Ratlam
postalCode:457001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, start by opening the app and entering your registered mobile number. Verify the OTP sent to you, and you'll be successfully logged in. This convenient method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To send the OTP, you'll need to ensure a strong internet connection and wait for a stable signal. If you still don't receive the OTP after a reasonable amount of time, try contacting the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your active phone number. If the number has changed, submit your updated KYC details to customer support via email to facilitate the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once updated, you can start playing again with ease.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other withdrawal limits in similar applications. Withdrawals are only allowed for money earned through gaming, and bonus rewards collected cannot be withdrawn. This distinction allows users to access their hard-earned gaming funds while keeping bonus rewards separate.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details within the app, which includes saving your Aadhar card, UPI, and bank details. This information is required to facilitate a smooth and secure experience. By submitting this information, you will be able to access the full range of app features.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a quick process that typically takes between 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for resolution. This delay can impact the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The money earned from a bonus can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw winnings earned by playing games with the bonus amount. This means the bonus funds themselves remain separate from withdrawable funds.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.

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