bdg
bdg
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This app is available for your device
bdg
This app is available for your device
Contact
+91 3963499529
Adress
Indian
Jharkhand
Purbi Singhbhum
postalCode:833101
Q1: How to log in after installing the bdg?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your phone to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection and wait for a strong signal to appear. If you still don't receive the OTP, click on "send OTP" and wait. If you continue to experience issues, contact the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, please send your updated KYC details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and try logging in again. This should allow you to access and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the bdg?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from money earned through gaming, not from bonus rewards. The withdrawn amount will be from your earned gaming balance.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app takes around 30 minutes to 3 hours, thanks to its fast and stable services. However, payment delays can occur, requiring users to wait up to 24 hours for the transaction to be processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus can be withdrawn. The bonus itself is non-withdrawable, allowing only winnings to be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history, as any failed withdrawal requests should be visible there. If the money doesn't appear in your wallet account within 24 hours, you can contact their care centre for assistance.
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