bdg

bdg App support

Contact
+91 2437248474

Adress
Indian
Meghalaya
Tura
postalCode:793101

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. Verify the OTP received, and this will securely log you in. No password or email is required, making it a convenient login process.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection and wait for a strong signal. If you still don't receive an OTP, click on send OTP again and wait. If the issue persists, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, please send your updated KYC details to our customer support via email to facilitate account transfer. This will help resolve the issue and enable access to your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and enjoy the updated app without any problems. Once installed, you can easily access the app and start playing.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, a minimum withdrawal of Rs. 100 is allowed, which is a higher threshold compared to other apps. Only earnings from gaming can be withdrawn, and bonus funds are not eligible for withdrawal. Users can withdraw the money they have earned from playing games within the app.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC (Know Your Customer) details in this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process in this app typically takes between 30 minutes to 3 hours due to its fast and stable services. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the usual quick processing time experienced by users.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for in-game purposes and cannot be withdrawn for real-world use. Any winnings earned using the bonus can be withdrawn by the user. The bonus itself is non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is not showing, don't worry as the funds will be transferred to your wallet within 24 hours. If you still encounter issues, you can reach out to their customer care centre for assistance.

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