bdg

bdg App support

Contact
+91 5381161366

Adress
Indian
Assam
Guwahati
postalCode:781001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive and verify an OTP. This will authenticate your login without requiring a password or email. Once verified, you can easily access the app.

Q2: What should I do if I am not getting OTP?

To proceed, ensure your internet connection is strong and stable. Wait for a proper signal, then try sending the OTP again. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, first try logging in with your active phone number. If the number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Download and install the latest version of the app, and you should be able to log in and play without any problems. This should ensure a smooth and updated gaming experience.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, which is higher than other available apps. Withdrawals are only possible for earned gaming money, not bonus rewards. Users cannot withdraw bonus funds collected.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all required KYC details are completed and submitted through the app. This includes saving your Aadhaar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow for a relatively quick process, typically taking anywhere from 30 minutes to 3 hours. However, payment processing issues can sometimes cause delays, resulting in a wait time of up to 24 hours. This wait time is usually reserved for cases where payment processing is delayed.

Q4: Why is the bonus balance not being withdrawn?

You can only use the bonus earnings for gaming purposes, and the funds are non-withdrawable. Any winnings earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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