bdg

bdg App support

Contact
+91 1184541922

Adress
Indian
Karnataka
Mysore
postalCode:570001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, which eliminates the need for a password or email login. This method allows for easy and secure access to your account.

Q2: What should I do if I am not getting OTP?

To proceed, verify your internet connection and wait for a strong signal. Click "send OTP" and wait for the time allotted to receive the verification code. If you don't receive the OTP, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to the customer support via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and you should be able to log in and play without any problems. This will ensure you have the most up-to-date version of the app.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not bonus rewards. The earned gaming money can be withdrawn in the minimum amount of Rs. 100.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit your KYC details in this app, including saving your Aadhaar card, UPI information, and all relevant bank details. This information is required for the onboarding process. Please ensure all necessary details are accurately entered and saved in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games with the bonus amount. This excludes the bonus itself, which remains in the gaming account.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is pending, don't worry, the money will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.

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