bdg games

bdg games App support

Contact
+91 2976363172

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Karnataka
Raipur
postalCode:492001

Most Asked Questions In The bdg games:

Q1: How to log in after installing the bdg games?

To log in, simply open the app and enter your registered mobile number. This will trigger an OTP verification, which will securely log you in. You'll no longer need to remember a password or use your email address for login.

Q2: What should I do if I am not getting OTP?

To resolve this issue, start by checking your internet connection to ensure a strong signal is available. If you still encounter difficulties, try clicking on "send OTP" again and wait for the specified time. If you don't receive the OTP, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number. If the number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help resolve the issue.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app without any problems. This should provide a smooth and seamless experience.

Most Asked Questions Related To Withdraw In The bdg games:

Q1: What is the minimum withdrawal amount in the bdg games?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming, with bonus money not being redeemable. This means you can only cash out the money you've earned playing games, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, you must fill out and submit all required KYC details within the app. This includes saving your Aadhaar card, UPI, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically expedite the process, completing it within 3 hours, although it can take as little as 30 minutes. However, payment processing may be delayed, requiring users to wait up to 24 hours in some cases. This delay can significantly impact the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used within the gaming platform and cannot be withdrawn. You can withdraw the actual winnings earned by playing games with the bonus, not the bonus amount itself. This means the bonus funds remain separate from your own money.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, rest assured that the funds will be added to your wallet account within 24 hours. If the money doesn't appear, you can seek assistance from their customer care centre.

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