bdg

bdg App support

Contact
+91 6498547428

Adress
Indian
Bihar
Jamalpur
postalCode:844101

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access the account, eliminating the need for a password or email login. This convenient method allows easy and swift login.

Q2: What should I do if I am not getting OTP?

To complete the process, first, check your internet connection for a strong signal. If you still experience issues, click "send OTP" and wait for a specified time. If you don't receive the OTP, you can contact the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use your active account number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate the account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the current app from your device. Download the latest version of the app from the store, and then you can log in and play. This should allow you to access the updated app without any further problems.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other similar apps. Withdrawals are restricted to earnings from gaming and not bonus rewards. You can only withdraw the money you've earned through actual gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC details in the app, including saving your Aadhar card, UPI information, and bank details. This will facilitate a smooth account setup process. Failure to do so may delay or hinder your account activation.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, some users may experience delays in payment processing, which can take up to 24 hours to resolve. This discrepancy affects the overall duration of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming activities and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.

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