bdg

bdg App support

Contact
+91 7617554956

Adress
Indian
Chhattisgarh
Saragaon
postalCode:491881

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to you. This will securely authenticate your account without requiring a password or email login. You can easily access your account using this convenient method.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. Wait for the signal and then click on "send OTP" for it to be sent. If you don't receive OTP within the given time, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the active mobile number associated with it. If the number has changed, submit your verified KYC documents to the customer support team through email to facilitate the account transfer. This will help resolve the issue and allow you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play smoothly. Once installed, you can access the app's updated features.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to some other apps. However, withdrawal is limited to the money earned from gaming, excluding bonus amounts. You cannot withdraw bonus cash.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details within the app, including saving your Aadhaar card, UPI information, and bank details. This will ensure a smooth and secure process. Once completed, you can continue with the next steps in the application.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, payment processing can sometimes be delayed, requiring users to wait for up to 24 hours. This delay can impact the overall timeframe for completion.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone other than the player. Any winnings earned from playing games with the bonus amount can be withdrawn by the player.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is not successful, the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for further assistance.

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