bdg

bdg App support

Contact
+91 3856463845

Adress
Indian
Chhattisgarh
Lakhanpur
postalCode:491881

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in without needing a password or email. This convenient method allows for easy and hassle-free access to your account.

Q2: What should I do if I am not getting OTP?

To resolve the issue, first, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP, try clicking on send OTP again and wait for the set time to pass. If this doesn't work, you can seek assistance from the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If the number has changed, submit your proper KYC (Know Your Customer) details to the customer support through email to update your account. This will facilitate a smooth transition of your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and play without any problems.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible from earnings made through gaming, not from bonus amounts. This means you can't withdraw bonus funds, only the money you've earned playing games.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC details in the app, including saving your Aadhar card, UPI, and bank details. This information is crucial for the app to function properly. Saving these details will facilitate a smoother experience within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, occasional delays in payment processing may require waiting up to 24 hours. This delay can extend the overall completion time beyond the initial estimated timeframe.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount can be withdrawn. This restriction applies to the bonus money itself, not the winnings.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and view your transaction history. If the request is failing, your money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.

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