bdg

bdg App support

Contact
+91 8753848322

Adress
Indian
Karnataka
Raichur
postalCode:584101

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) received to complete the login process. This method replaces the need for a password or email login, allowing for easy access to the app.

Q2: What should I do if I am not getting OTP?

To resolve the issue, check your internet connection for a strong signal. If you still encounter problems, try clicking on send OTP and waiting for the time to expire. If you don't receive the OTP, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your number has changed, submit your updated KYC details to the customer support team via email to facilitate account transfer. This will help resolve the login issue.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and you'll be able to log in and play with ease.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus money cannot be withdrawn, only the earnings from gaming activities. This means you can only withdraw the money you've earned through gaming.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details through the app, which includes saving your Aadhar card, UPI, and bank details. This information is necessary for the application process. Your cooperation in providing the necessary details is greatly appreciated.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, occasional payment delays may require waiting for up to 24 hours. This delay is an exception to the otherwise efficient process facilitated by the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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