bdg

bdg App support

Contact
+91 1595712482

Adress
Indian
Meghalaya
Mawsynram
postalCode:793101

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login, making it easier to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you receive a weak signal, wait and try clicking the "send OTP" button again. If you still don't receive the OTP, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with the same active number. If the number has changed, please send your updated KYC details to the customer support system via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and use the updated app without any problems. This should fix any issues and allow you to play without issues.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, not bonus rewards. This means users cannot withdraw bonus amounts, only their actual gaming earnings.

Q2: Is it necessary to do KYC for withdrawal?

To complete the onboarding process, you must submit all your Know Your Customer (KYC) details through this app. This includes saving your Aadhaar card and linking your UPI and bank account details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours in some cases. This may extend the overall completion time due to payment processing issues.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the problem persists, the money will be added to your wallet account within 24 hours. If it still doesn't resolve, you can contact their care centre for assistance.

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